Communications Dashboard
Overview of messaging activity, notifications, and upcoming conferences
Messages Today
1,247
trending_up +18% from yesterday
Unread
23
5 high priority
Delivery Rate
98.7%
trending_up +0.3% this week
Conferences
3
Active this week
Recent Messages
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Maria Rodriguez (Parent)
10:32 AM
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Dr. Sarah Thompson
9:48 AM
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James Patterson (Staff)
Yesterday
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System Notification
Yesterday
Broadcast Performance
March NewsletterSent
2,847 recipients72% opened
Spring Conference ReminderSent
1,523 recipients85% opened
Field Trip PermissionScheduled
342 recipientsMar 24, 8:00 AM
Delivery by Channel
Upcoming Conferences
| eventSpring Parent-Teacher | Mar 25-26 | 142 booked |
| eventIEP Review Meetings | Mar 28 | Setup |
| eventGrade 8 Transition | Apr 2 | Draft |
Inbox
Manage your messages and conversations
1-25 of 347
inbox Inbox 23
star Starred 8
send Sent 156
edit_note Drafts 3
archive Archive
report Spam
delete Trash
Labels
Urgent
Parents
Staff
star_border
Maria Rodriguez
Re: Carlos's progress report — Thank you for sending this. I wanted to ask about his math grades and whether there are any tutoring...
attach_file
10:32 AM
star
Dr. Sarah Thompson
Spring Conference Schedule — The conference schedule for next week has been finalized. Please review your assigned slots and confirm...
9:48 AM
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Li Wei (Parent)
Translation Request — Could the school newsletter also be provided in Mandarin? We have several families who would...
9:15 AM
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James Patterson
Bus Route Changes — Updated routes will take effect Monday March 24th. Routes 7 and 12 have been consolidated into...
attach_file
Yesterday
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Angela Davis (Nurse)
Immunization Reminder Follow-up — 12 students still need to submit updated immunization records before the April 1 deadline...
Yesterday
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Robert Kim (Teacher)
Science Fair Judging — We need two more volunteer judges for the science fair on March 29th. Would you be available...
Mar 20
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District Office
Policy Update: Cell Phone Use — Effective April 1, the district has updated its policy on student cell phone use during school hours...
Mar 19
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PTA Board
Spring Fundraiser Update — Great news! We've reached 78% of our fundraising goal. The spring carnival is confirmed for April 12...
Mar 18
Compose Message
Create and send messages to parents, staff, and students
Maria Rodriguez close
Grade 10 Parents close
Type a name, group, or role. Use "All Parents", "Grade X", or individual names.
Insert:
Dear {{parent_first_name}},
This is to confirm your parent-teacher conference booking for {{student_first_name}} {{student_last_name}}.
Date: {{conference_date}}
Time: {{conference_time}}
Teacher: {{teacher_name}}
Room: {{room_number}}
If you need to reschedule, please use the conference booking link or reply to this message.
Best regards,
Westbrook Elementary School
Attachments (1)
picture_as_pdf
conference_schedule.pdf
248 KB
Broadcasts
Mass communications to parents, staff, and student groups
| Broadcast | Recipients | Channels | Sent / Scheduled | Read Rate | Status | |
|---|---|---|---|---|---|---|
March Newsletter Monthly school newsletter |
All Parents (2,847) | mail phone_android | Mar 20, 8:00 AM |
72%
|
Sent | |
Spring Conference Reminder Conference booking reminder |
Grades 3-5 Parents (1,523) | mail sms phone_android | Mar 19, 7:30 AM |
85%
|
Sent | |
Field Trip Permission — Zoo Grade 2 field trip consent |
Grade 2 Parents (342) | mail phone_android | Mar 24, 8:00 AM | — | Scheduled | |
Summer Program Enrollment Summer learning opportunities |
All Parents (2,847) | — | — | Draft | ||
Staff Professional Development April PD day schedule |
All Staff (187) | mail sms | Mar 18, 3:00 PM |
91%
|
Sent |
Showing 1-5 of 23 broadcasts
Message Templates
Reusable templates for common communications
Announcement
Monthly Newsletter
Dear {{parent_first_name}},
Welcome to our {{month}} newsletter! Here are the latest updates from Westbrook Elementary...
Upcoming Events
- {{event_1}}
- {{event_2}}
...
Welcome to our {{month}} newsletter! Here are the latest updates from Westbrook Elementary...
Upcoming Events
- {{event_1}}
- {{event_2}}
...
Used 12 times
Updated Mar 15
Reminder
Conference Reminder
Dear {{parent_first_name}},
This is a reminder about your upcoming parent-teacher conference for {{student_first_name}}.
Date: {{conference_date}}
Time: {{conference_time}}
Teacher: {{teacher_name}}
This is a reminder about your upcoming parent-teacher conference for {{student_first_name}}.
Date: {{conference_date}}
Time: {{conference_time}}
Teacher: {{teacher_name}}
Used 8 times
Updated Mar 10
Permission
Field Trip Consent
Dear {{parent_first_name}},
{{student_first_name}}'s class is planning a field trip to {{destination}} on {{trip_date}}.
Please sign and return the attached permission form by {{deadline}}...
{{student_first_name}}'s class is planning a field trip to {{destination}} on {{trip_date}}.
Please sign and return the attached permission form by {{deadline}}...
Used 5 times
Updated Feb 28
Alert
Absence Notification
Dear {{parent_first_name}},
This is to inform you that {{student_first_name}} was marked absent on {{absence_date}}.
If this absence was planned, no action is needed. Otherwise, please contact the office...
This is to inform you that {{student_first_name}} was marked absent on {{absence_date}}.
If this absence was planned, no action is needed. Otherwise, please contact the office...
Used 247 times
Updated Jan 5
Report
Progress Report
Dear {{parent_first_name}},
Please find attached the mid-term progress report for {{student_first_name}} {{student_last_name}}.
Overall GPA: {{gpa}}
Attendance: {{attendance_pct}}%
Please find attached the mid-term progress report for {{student_first_name}} {{student_last_name}}.
Overall GPA: {{gpa}}
Attendance: {{attendance_pct}}%
Used 34 times
Updated Mar 1
Announcement
School Closure
Dear Families,
Due to {{closure_reason}}, school will be closed on {{closure_date}}.
All after-school activities are also cancelled. School will resume on {{resume_date}}...
Due to {{closure_reason}}, school will be closed on {{closure_date}}.
All after-school activities are also cancelled. School will resume on {{resume_date}}...
Used 3 times
Updated Dec 12
Notification Center
System notifications and alerts timeline
New message from Maria Rodriguez
Re: Carlos's progress report — Thank you for sending this. I wanted to ask about his math grades...
10 minutes ago
Broadcast delivered successfully
"Spring Conference Reminder" sent to 1,523 recipients. Delivery rate: 98.4%
32 minutes ago
Conference booking: Johnson family
New booking for Mar 25 at 3:30 PM with Ms. Williams (Grade 4)
1 hour ago
Auto-translation completed
"March Newsletter" translated to Spanish (847 recipients) and Mandarin (124 recipients)
2 hours ago
SMS delivery failure
3 messages failed to deliver via SMS. Invalid phone numbers detected for: P. Chen, R. Smith, A. Garcia
3 hours ago
Scheduled broadcast pending
"Field Trip Permission — Zoo" scheduled for Mar 24, 8:00 AM to 342 recipients
Yesterday at 4:15 PM
New parent registered
Thomas Wright (parent of Ella Wright, Grade 3) has activated their portal account
Yesterday at 2:30 PM
Showing 1-7 of 48 notifications
Notification Rules
Configure automated notifications for system events
| Rule Name | Event Trigger | Recipients | SMS | Push | In-App | Status | ||
|---|---|---|---|---|---|---|---|---|
Absence Alert Notify on unexcused absence |
Student marked absent (unexcused) | Parent/Guardian | Active | |||||
Grade Posted Notify when grades are entered |
Assignment grade published | Parent/Guardian, Student | Active | |||||
Low Grade Warning Grade falls below threshold |
Grade below 65% on assignment | Parent/Guardian, Counselor | Active | |||||
Discipline Incident Behavior referral created |
New discipline referral | Parent/Guardian, Admin | Active | |||||
Fee Due Reminder Outstanding balance notification |
Fee payment due in 7 days | Parent/Guardian | Active | |||||
Conference Booking Confirm conference slots |
Conference slot booked/cancelled | Parent/Guardian, Teacher | Active | |||||
Bus Delay Alert Transportation delays |
Bus route delayed > 10 min | Affected Parents | Disabled |
Delivery Tracking
Per-message delivery analytics across all channels
Total Recipients
1,523
Delivered
1,499
98.4%
Opened
1,294
85.0%
Failed
24
1.6%
Delivery by Channel
Failure Breakdown
| Reason | Count | Channel |
|---|---|---|
| Invalid email address | 8 | |
| Invalid phone number | 6 | SMS |
| Push token expired | 5 | Push |
| Mailbox full | 3 | |
| Carrier blocked | 2 | SMS |
Recipient Detail
| Recipient | SMS | Push | Opened | Time | |
|---|---|---|---|---|---|
MR Maria Rodriguez Parent of Carlos R. | Delivered | Delivered | Delivered | check_circle | 9:48 AM |
JW James Wilson Parent of Emma W. | Delivered | Delivered | Pending | check_circle | 10:12 AM |
PC Patricia Chen Parent of Kevin C. | Delivered | Failed | Delivered | remove | — |
Conference Setup
Configure parent-teacher conference events
Spring Parent-Teacher Conference
Activegroup Teacher Availability
| Teacher | Grade / Subject | Room | Day 1 | Day 2 | Slots | Booked |
|---|---|---|---|---|---|---|
| Ms. Williams | Grade 4 | 204 | 3-7 PM | 8-12 PM | 32 | 28 |
| Mr. Chen | Grade 5 Math | 301 | 3-7 PM | Unavailable | 16 | 14 |
| Ms. Harper | Grade 3 | 108 | 3-7 PM | 8-12 PM | 32 | 31 |
| Dr. Patel | Grade 5 Science | 305 | 3-6 PM | 8-11 AM | 24 | 19 |
| Ms. O'Brien | Special Ed | 115 | Unavailable | 8-12 PM | 16 | 12 |
Conference Bookings
Calendar grid showing booked and available conference slots
Teacher
3:00
3:20
3:40
4:00
4:20
4:40
5:00
5:20
Ms. Williams
Rm 204
Rm 204
Rodriguez
Johnson
Kim
Wilson
Brown
Davis
Mr. Chen
Rm 301
Rm 301
Patel
Thompson
Garcia
Lee
Martinez
Wright
Ms. Harper
Rm 108
Rm 108
Anderson
Taylor
Thomas
Jackson
White
Harris
Clark
Dr. Patel
Rm 305
Rm 305
Lewis
Robinson
Walker
Young
Break
Break
Ms. O'Brien
Rm 115
Rm 115
Unavailable — Day 1
Booked
Available
Blocked/Break
Emergency Broadcast
Send immediate alerts to parents, staff, and emergency contacts
emergency
Emergency Alert Console
STANDBYdescription Select Template
lock Lockdown
The school is currently in lockdown. All students and staff are secured. Do NOT come to the school. Law enforcement has been notified. Updates will follow.
local_fire_department Fire / Evacuation
The school has been evacuated due to a fire alarm. All students are at the designated rally point. Please do not block emergency vehicle access.
thunderstorm Severe Weather
A severe weather warning is in effect. Students are sheltering in place. Dismissal may be delayed. We will notify you when it is safe for pickup.
medical_services Medical Emergency
A medical emergency has occurred at the school. Emergency services are on site. Your child is safe. Affected families will be contacted directly.
edit_note Custom Message
Write a custom emergency message with your own content.
Communication Preferences
Manage notification delivery preferences by category and channel
Default Notification Preferences
Applied to all families unless individually overridden
| Category | SMS | Push | In-App | Voice | |
|---|---|---|---|---|---|
| fact_check Attendance Alerts | |||||
| grading Grade Notifications | |||||
| gavel Discipline Notices | |||||
| health_and_safety Health / Nurse | |||||
| directions_bus Transportation | |||||
| payments Billing & Fees | |||||
| campaign School Announcements | |||||
| emergency Emergency Alerts |
General Settings
to
No SMS or push notifications during quiet hours (emergencies exempt)
Non-urgent notifications can be batched into a digest
Auto-Translation
Automatically translate outgoing communications for multilingual families
Translation Settings
Family Language Distribution
Supported Languages
| Language | Code | Families | Status | Quality Review | |
|---|---|---|---|---|---|
| Spanish | es | 513 | Active | Reviewed | |
| Mandarin Chinese | zh-CN | 124 | Active | Reviewed | |
| Vietnamese | vi | 98 | Active | Pending | |
| Arabic | ar | 67 | Active | Reviewed | |
| Tagalog | tl | 42 | Active | Pending | |
| Korean | ko | 31 | Active | Reviewed | |
| Haitian Creole | ht | 18 | Beta | Pending | |
| Portuguese | pt | 15 | Active | Reviewed |